Best Western Hetland Hall Hotel - Carrutherstown

Carrutherstown, Carrutherstown, United Kingdom, DG1 4JX  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Hetland Hall Hotel - Carrutherstown

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Swimming pool
Laundry

Self-service laundry

TV

Flat-screen TV

Overview

Best Western Hetland Hall Hotel is a 3-star venue positioned about 30.9 km from Rockcliffe. The elegant hotel in DUMFRIES AND GALLOWAY attracts guests with its Victorian architecture.

You can find Go Ape Whinlatter Forest Park only 49.0 km from the property. 103 km to Edinburgh.

The hotel is easy access to the private beach in DUMFRIES AND GALLOWAY.

Guests will find Hetland Hall bus stop next to Best Western Hetland Hall Hotel. The property is ideally located next to Prestwick airport.

Rooms

Best Western Hetland Hall Hotel offers 35 en-suite rooms that come with a panoramic view of the lake and such facilities as heating, a personal computer, a dining area, a safe and a writing desk. Guests will enjoy a view of Solway Coast from their rooms. They provide bathrooms with a bathtub, a hairdryer and a shower.

Eat & Drink

In the morning a full Scottish breakfast is served at the restaurant. The lounge restaurant offers fine Georgian cuisine. The snack bar serves cocktails, coffee and aperitifs. Guests can enjoy a meal in Lounge at The Hetland Hall, which are located in a leisure area, just about 15 minutes’ walk from Best Western Hetland Hall Hotel.

Services

A free private car park, a luggage storage and a safety deposit box together with a business center, a conference room and a banquet hall are offered.

Relax

Best Western Hetland Hall Hotel also has cribs, a play area and a playground for guests travelling with children. Guests can choose from mini golf and table tennis available on the premises.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   35.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage

Services

  • Room service
  • Housekeeping
  • Self-service laundry
  • Wedding services
  • Wake up service
  • Newspaper service

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Children's play area

Leisure facilities

  • Swimming pool
  • Garden area
  • Library

Room facilities

  • Central heating
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Best Western Hetland Hall Hotel - Carrutherstown Carrutherstown location
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Hotel Address:

Carrutherstown, Carrutherstown, United Kingdom, DG1 4JX

Get directions
City Center
  • Carrutherstown
    3700 ft
Airports
  • Bus stop
    1000 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    35

Hotel Awards

UKHOTEL AWARDSRecommendedCarrutherstownBest Western Hetland Hall

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Rooms and availability

Best Western Hetland Hall photos Exterior Hotel information
Deluxe Double Room
  • Room size:

    240 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Best Western Hetland Hall photos Exterior Hotel information
Standard Double or Twin Room
  • Room size:

    220 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Standard Twin Room
  • Room size:

    220 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Standard Family Room
  • Room size:

    230 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Suite
  • Room size:

    270 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Suite
  • Room size:

    270 sq. feet

  • Max occupancy:

    4 persons

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Deluxe Family Room
  • Room size:

    240 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Suite
  • Room size:

    270 sq. feet

  • Max occupancy:

    4 persons

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Suite
  • Room size:

    270 sq. feet

  • Max occupancy:

    4 persons

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Double or Twin Room
  • Room size:

    240 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Superior Double Room
  • Room size:

    240 sq. feet

  • Max occupancy:

    1 person

  • Bed type:

    1 Double bed

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Suite
  • Room size:

    295 sq. feet

  • Max occupancy:

    4 persons

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Deluxe Double Room
  • Room size:

    240 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Deluxe Double or Twin Room
  • Room size:

    240 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Family Room
  • Room size:

    240 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Best Western Hetland Hall photos Room
Standard Double Room
  • Room size:

    220 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • General:Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Guest toiletries
  • Toilet
  • Media:TV
Room Description:

Rooms are 11 square metres.

Best Western Hetland Hall Location

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What's nearby

Popular areas

  • City Center2.4 mi

Local attractions

  • Savings Banks Museum3.0 mi
    Ruthwell, Dumfries
  • Robert Burns Centre7.9 mi
    Mill Road, Dumfries
  • Dumfries Museum7.9 mi
    Church St., Dumfries
  • National Museum of Costume-Shambellie House8.8 mi
    Shambellie House New Abbey DG2 8HQScotland

Near the hotel

  • Dino Park900 ft
    Carrutherstown, Dumfries
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      35

    Hotel Awards

    UKHOTEL AWARDSRecommendedCarrutherstownBest Western Hetland Hall

    According to guest reviews, the hotel has been rated as
    Hotels Recommended by Guests in United Kingdom

    Use Badge

    Best Western Hetland Hall Reviews

    Guest reviews are submitted by our customers after their stay at Best Western Hetland Hall

    Average guest rating

    7.0out of 10
    Very good
    Based on 78 reviews

    Guest reviews

    • Family with children
      8.8

      Mix up with rooms but staff sorted out no problem. Food was very good (the haggis, turnips and neeps starter was excellent). Rooms were clean and good size. We met up for a family birthday and staff were very good.

      There is no pool anymore.

    • Older travelers
      9.6

      Very comfortable stay. Staff were welcoming, friendly and helpful. Location good for exploring Dumfries and Galloway.

    • Older travelers
      7.4

      The realaxed atmosphere , coal fires, great breakfasts.

    • Older travelers
      5.8

      Nice setting, good character in the original part of building

      The extention part needs a lot of upgrading, the windows do not close properly. When we arrived at 10pm on a cold evening the room had no heating on, there was electric heater in the room but it took some time to get some warmth. Breakfast was just ok. (We speak from experience as we have done B & B for near to 40 years and guests would not stay with us under these conditions.

    • Family with children
      8.0

      It was good value.

      Its a bit dated and parts are very untidy.

    • Older travelers
      7.8

      The staff were excellent and the room was a good size, the food was of a high standard and the staff were first class.

      I found the decor a bit dated and could do with a refresh, the wi fi connection was poor and even in the public area signal was low. The web site stated a pitch and putt area and a play area at the hotel front, while walking I found a few short sticks in the ground with what at one time was a flag and the grass was so long you would have lost a ball in it and could not putt on it the play area was run down and needed attention. The hotel front badly needs re painting, it's a shame as this could be a lovely spot with a little TLC and the will to put things right. The staff deserve a better looking hotel with more customers.

    • Single
      5.8

      The hotel doesn't look as if any decoration has been carried out since I last stayed there about 3 years ago - looking very tired and in need of some investment.

    • Older travelers
      7.8

      Location,service,meals,staff

      Could do with a spruce up,disabled room scruffy and in a bad location

    • Group of friends
      10.0

      Really nice rooms, excellent value for money.

    • Group of friends
      10.0

      Lovely location, easy to find (just off the A75 en route to Dumfries). Plenty of parking. Check-in was smooth - we were a party with many rooms, all arriving at different times, so not a run-of-the-mill check-in. The staff were very helpful and always available. We ate dinner at the hotel which was a reasonable price and tasty and the bar prices weren't as scarey as in some hotels. Most of our rooms were in the extended part of the hotel so the rooms weren't as large as the ones in the main building, but they were clean and comfortable.

      Can't think of anything.

    • Older travelers
      7.4

      The style and decor were perfect for a romantic break and/or well-earned rest. Staff were very friendly and helpful (particularly the night manager who was wonderful in his efforts to sort out the problem we had in the middle of the night) and generally the atmosphere was conducive to a relaxing time. The room was a very good size, pleasantly furnished (though the bed squeaked a bit) and the 'jacuzzi' bath, though old- fashioned, was in full working order and added to our feeling of being indulged. Food, though not particularly exciting, was exceptional value for money.

      We had a major problem with our room in the middle of the second night (a very loud and persistent vibrating hum) which woke us up and made it impossible to stay there. We were eventually moved to another room, but we had lost a lot of sleep and as a result, ended up more exhausted than when we'd arrived - not what you want from a de-stressing romantic break. Although we were treated very well, I was surprised that no discount was offered as compensation; I had to ask for one, and had £10 taken off, as the receptionist said that was all she was authorised to offer on her own! Given the cost of our room, I thought this rather inadequate.

    • Older travelers
      10.0

      Staff were superb. Best value hotel I've stayed at in ages.

    • Older travelers
      7.0

      Grounds,location.Wonderful staircase.Large room. Staff welcoming.

      Flaking paintwork in room,cobwebs on windows.pot holes on entrance road.

    • Older travelers
      4.6

      Young lady on reception was fantastic, breakfast was very good

      I requested twin beds as I was travelling with my mother, we were given a room with double bed. I asked for a room change, when the alternative rooms were shown the lights were not working in one of the rooms. Our bathroom was very dirty, the toilet seat was very battered and worn. There was no hot water on the night of our arrival. The beds were very uncomfortable. Our milk had gone sour. A very unpleasant night. We had pre booked for 2 nights but checked out after one.

    • Couple
      7.8

      Lovely location Friendly staff Comfortable large rooms Lovely bar / outside area Convenient location Lovely breakfast

      Some areas outside were messy (walking around outside near kitchen area). Dining room stair carpet dirty Dinner ok - but not great

    How to reach hotel

    hotel Best Western Hetland Hall Hotel - Carrutherstown Carrutherstown location
    Show big map »

    Hotel Address:

    Carrutherstown, Carrutherstown, United Kingdom, DG1 4JX

    Get directions
    City Center
    • Carrutherstown
      3700 ft
    Airports
    • Bus stop
      1000 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      35

    Hotel Awards

    UKHOTEL AWARDSRecommendedCarrutherstownBest Western Hetland Hall

    According to guest reviews, the hotel has been rated as
    Hotels Recommended by Guests in United Kingdom

    Use Badge